個人 / 男性 / 30代前半 ( - )
最終アクセス: 約5年前
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Dahunsi Moses a professional customer care agent with years of working experience with CNSSL Contact Limited in 2018 and later moved to OUTCESS Nigeria Limited in 2019 till date. I have extensive skill set coupled with years of experience and held several data entry positions for my clients in the past of which includes, but are not limited to, performing the under listed tasks;
• Greet customers warmly and ascertain problem or reason for calling.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone
numbers.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Sell products and services.
With my years of experience on this job, I have come to discover that being good at this job is not only about knowing how to use any of the CRM software, it also involves effective communication, accurately taking and understanding instructions, precision, and diligence.
Nigeria
University of Lagos
Lagos State University
Eko Akete Grammar School